{"id":8821,"date":"2019-04-26T16:27:55","date_gmt":"2019-04-26T23:27:55","guid":{"rendered":"http:\/\/daviddilworth.com\/pol\/?p=8821"},"modified":"2026-03-19T13:50:21","modified_gmt":"2026-03-19T20:50:21","slug":"dmv-losing-its-reputation","status":"publish","type":"post","link":"https:\/\/daviddilworth.com\/pol\/dmv-losing-its-reputation\/","title":{"rendered":"DMV – Losing Its Reputation !"},"content":{"rendered":"

Fasten your seatbelts.<\/strong>
\nBecause<\/strong><\/p>\n

\"Navigating

‘Oh…Mostly because we can. Now do you want to get your car registered or not?’<\/strong><\/p><\/div>\n

I’m going to tell you a true story — that you simply won’t believe.<\/span><\/em><\/strong><\/p>\n

For context, you may be familiar with the theme of how the California Department of Motor Vehicles<\/strong> (“The DMV”) has a reputation for gigantic wait times; lines that similar to Mountain passes – take literally hours to traverse<\/strong>. And that’s when you make an appointment. Its worse if you don’t have an appointment, and you get scolded.<\/p>\n

Along with staff so overworked, they barely have any sense of humanity,\u00a0let alone a sense of humor.<\/p>\n

Well, I am here to report the unbelievable.<\/p>\n

Yesterday I showed up at our DMV (Seaside, California) at 4:30, half expecting it to be closed early,\u00a0or to have a lumbering line of patrons packing the immense lobby.\u00a0Then I would get to wait, joining the crowd in one of the hundreds of chairs – until my number\u00a0came up. If I got lucky, my seat mates would have an interesting story or two.<\/p>\n

I was hoping, that I might sneak in before they closed the doors,\u00a0so then they’d have to help me – rather than throw me out.<\/p>\n

Instead, I was greeted by no line at all !<\/strong><\/p>\n

Instead two helpful women stood behind a low desk.\u00a0One asked what I wanted and made a single check on a very brief form and handed it to me.\u00a0She told me I would be seen in a few minutes<\/strong> as my number was only two\u00a0behind the number\u00a0 just called.<\/p>\n

Let me emphasize, there was no long line and only a half dozen chairs in total; all empty.\u00a0<\/strong>And only a handfull of hopeful drivers\/citizens in the entire building.<\/p>\n

As this astonished fellow sat down, they called the number before mine. After not even enough time to close my astonished mouth – my number popped up. Walking up to the station, the fellow greeted me kindly and made every effort to help me get what I needed without any excess charges !<\/p>\n

About 10 minutes later, I walked out with registration completed for two cars !<\/p>\n

To boil it down, I walked into the DMV at 4:30, dealt only with kind, very <\/strong>
\nhelpful staff and they totally took care of me !<\/strong><\/p>\n

It was overall a pleasant experience !<\/p>\n

Not kidding.<\/p>\n

If they keep this up the California DMV is going to lose their reputation for awfulness.<\/p>\n

They have my complete encouragement; even applause. Thank you.<\/strong><\/p>\n

This radical change of culture is astounding. I need to find out who made this to happen.<\/p>\n

They should get a medal.<\/p>\n","protected":false},"excerpt":{"rendered":"

Fasten your seatbelts. Because I’m going to tell you a true story — that you simply won’t believe. For context, you may be familiar with the theme of how the California Department of Motor Vehicles (“The DMV”) has a reputation … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[27,12,26,21],"tags":[],"class_list":["post-8821","post","type-post","status-publish","format-standard","hentry","category-amazing","category-consumer-protection","category-doing-good","category-humor"],"_links":{"self":[{"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/posts\/8821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/comments?post=8821"}],"version-history":[{"count":7,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/posts\/8821\/revisions"}],"predecessor-version":[{"id":8952,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/posts\/8821\/revisions\/8952"}],"wp:attachment":[{"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/media?parent=8821"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/categories?post=8821"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/daviddilworth.com\/pol\/wp-json\/wp\/v2\/tags?post=8821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}